Privacy Statement

Respecting your privacy

This Privacy Statement applies to Allies for Children. Allies for Children is bound by the Privacy Act 1988 (Cth) and other Federal, State and Territory based requirements, and will only collect and use your personal information in accordance with those requirements. ‘Personal information’ means information which identifies you as an individual or from which you can reasonably be identified.

By providing your personal information to Allies for Children, you consent to and acknowledge our personal information handling practices as outlined in this Privacy Statement, unless you tell us to the contrary by contacting us. If you have any questions regarding Allies for Children Privacy Statement, please also contact us.

What kind of personal information does Allies for Children collect and hold?

Allies for Children collects personal information from those wishing to subscribe to news, announcements or events via our website, any apps we may use, social media and any other digital services.

Any personal information that you provide via our websites or directly is collected and managed by Allies for Children. The personal information that we collect, and hold (including sensitive/ health information) is what is reasonably necessary for Allies for Children functions and activities.

The types of personal information Allies for Children may collect includes (but is not limited to):

  • name;

  • title/preferred pronouns;

  • email address;

  • physical address;

  • telephone numbers;

  • photos of individuals/recordings;

  • information related to use of online/ internet-based services such as device identifiers (IP address), location data, dates, times, file metadata, referring website, data entered and user activity (such as links clicked).

The nature and amount of information collected will depend on the purpose for which it is being collected. If you provide your personal information to a third party via a link from the Allies for Children website, that information is collected and managed by those third parties.  You should familiarise yourself with their Privacy Policy prior to deciding whether you wish to provide them with your information.

If you provide us with personal information about any third party, you must obtain that person’s permission to give us the information and inform them that you have given their information to us.

How and why does Allies for Children collect and hold your personal information?

Allies for Children will only collect personal information about you by lawful and fair means, and not in an unreasonably intrusive manner.  Allies for Children only collects personal information for purposes that are directly related to our services and activities, and only when it is necessary for, or directly related to such purposes.

It is our usual practice to collect personal information about you directly from you if this is possible (or from your authorised representative).  This is done when we make a record of the personal information that is provided to us in the following ways:

  • verbally;

  • through a link or form on our website (https://www.alliesforchildren.com.au/);

  • digital forms;

  • apps;

  • conferences and seminars;

  • surveys;

  • panels or education events;

  • review or comments on websites or social media;

  • use of technology such as cookies;

  • arrangement of travel/conferences;

  • social media platforms or digital media;

  • general events, gala dinners, balls (e.g. via the EventBrite platform or similar);

  • marketing, communications and fundraising initiatives;

  • complaints;

  • contact us by telephone, mail, email, online or by any digital form or social media; and

  • as part of our other general services and activities.

How does Allies for Children use your personal information?

We use your personal information for a variety of reasons including to:

  • direct marketing;

  • to provide you information relevant to your subscription;

  • to communicate about events and programs;

  • to allow you to interact via a website or by other digital means (e.g. the creation of online accounts/user IDs etc.);

  • to allow us to perform our other general services and activities.

In what circumstances will Allies for Children disclose your personal information?

In the course of providing our services to you, we may disclose your personal information. We only disclose personal information for the purposes for which it was given to us, or for purposes which are directly related to one of our functions or activities.  We do not give it to anyone else unless one of the following applies:

  • you have consented to the disclosure;

  • you would reasonably expect, or have been told (for example, by means of this Privacy Statement), that your information will be passes on to those individuals/ entities/ bodies or agencies; and/or

  • it is otherwise required or authorised by law.

If we engage third party agents, contractors, or data processors, we will take all reasonable steps to ensure that they do not breach privacy requirements in relation to the information, before we share your personal information with them.

Who may we disclose your personal information to?

Allies for Children may engage in information sharing arrangements and relationships with its service partners, third-party contractors etc. which involve the transfer of personal information. We may disclose your person information to:

  • third party service providers that provide us with communication (e-mail) or data storage services;

  • technology services including application, development and technical support, processing, storing, hosting and data analysis;

  • third party agents or contractors with whom we contract in the ordinary course of business;

  • payment systems operators and financial institutions;

  • upon lawful request from law enforcement agencies or government authorities;

  • to other third parties as required to allow us to perform our legitimate services and activities.

In all circumstances where your personal information is disclosed, we will take reasonable steps to ensure that those third parties undertake to protect your privacy.

Direct marketing

We are committed to compliance with all laws and requirements relating to the use of your personal information for direct marketing. When you provide your personal details (such as when you register to attend an event), you may consent to us using your personal information for direct marketing purposes (for an indefinite period). From time to time, we may contact you with information about products and services offered by us and our related entities and our business partners or affiliates, which we think may be of interest to you. 

When we contact you, it may be by mail, telephone, email, SMS or via social media. These communications may relate to products and services that we and our affiliates provide, and other products that may be of interest to you. We may also partner with advertising companies to serve you ads based on your web browsing activity, purchases and/or interests.

If you do not wish to be contacted by Allies for Children, please contact us.

Does Allies for Children disclose your personal information to overseas recipients?

In some circumstances, Allies for Children may disclose your personal information to overseas recipients.  If this occurs, we take steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach relevant privacy laws in relation to that information. From time to time, we will share information with a service-providers located in the United States of America (US).

Whilst our service providers are mainly located in Australia and the US, from time to time we may need to engage a service provider in a country not identified here.  We may also be required to report to regulatory authorities, within or outside of Australia, as required by law. We may also disclose your personal information to regulatory authorities, within or outside of Australia.

Your personal information may be stored in a secure and/or encrypted form overseas (e.g. in data storage and cloud computing facilities operated by us or by third parties on Allies for Children’s behalf). By providing us with your personal information, you are agreeing to the disclosure of your personal information to third parties operating outside of Australia.  Allies for Children will take all reasonable steps to ensure that any personal information we disclose overseas is handled in accordance with the law.

Sometimes we make the business decision to use third party platforms and services to process enquiries, provide web support, send marketing messages, deliver products or otherwise provide data storage and processing services.  These services are hosted and managed by organisations other than us, and some of these services may be located overseas. These services may also involve geographic locations which change from time to time which include data protection and processing efficiency.  Where these services are used by us, it may not be practicable for us to notify you of which country your personal information may be located in.  

Information security and website usage

We hold personal information electronically with the assistance of our service providers.  We have a number of security controls in place and we take all reasonable steps to ensure that your personal information is stored securely and is protected from misuse and loss and from unauthorised access, modification or disclosure.  

Our website is professionally hosted and operates in a secure environment.  You should however be aware that there is always an inherent risk in transmitting your personal information via the internet. 

Cookies are pieces of information that a website transfers to your computer for record-keeping purposes.  Cookies help provide additional functionality to the website or to help us analyse site usage more accurately. We use information collected from cookies to better understand, customise and improve user experience with our website, services and offerings, as well as to manage our advertising. For instance, a server may set a cookie that keeps you from having to enter a password more than once during a visit to a sites. Also, we may use web analytics services that leverage cookies to help us to understand how visitors engage with and navigate our site (e.g. how and when pages in a site are visited and by how many visitors).

We are also able to offer our visitors a more customised, relevant experience on our sites using cookies, by delivering content and functionality based on your preferences and interests. If you have provided us with personal information (e.g. through a registration or a request for certain materials), we may associate this personal information with information gathered through cookies. This allows us to offer increased personalisation and functionality.

In all cases in which cookies are used, the cookie will not collect personal information except with your explicit permission. Your web browser can be set to allow you to control whether you will accept cookies, reject cookies or notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognise you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies.

Whilst links to third party websites may be provided on our website from time to time, we are not responsible for the content or practices of these third-party websites. These links are provided for your convenience and do not represent Allies for Children’s endorsement of any linked third-party website. 

We recommend that you check the Privacy Policies of these third parties prior to providing them with your personal information.

How you can access or correct your personal information 

You can request access to the personal information we hold about you at any time, and we will provide you with that information unless we are prevented by law from giving it to you.  If we are unable to give you access to the information you have requested, we will give you reasons for this decision when we respond to your request.

You will not be charged for accessing your personal information, although we may have to charge the reasonable cost of processing your request, including photocopying, administration and postage.  We will advise you of any fee payable before we process your request.

If you believe that your personal information is not accurate, complete or up to date, please contact us.

How you can notify us of a privacy concern

If you:

  • have queries, concerns or complaints about the manner in which your personal information has been collected or handled by Allies for Children; or

  • would like to request access to or correction of the personal information we hold about you,

  • Please email: alliesforchildrensecretariat@lwb.org.au

We may ask you to put your request or complaint in writing, and to provide further details about it. We will investigate the matter and attempt to resolve it in a timely way.  

If you consider your privacy concerns have not been resolved satisfactorily by us, or you wish to obtain more information on privacy requirements, you can contact the Office of the Australian Information Commissioner on 1300 363 992 or visit their website at www.oaic.gov.au.